THE QUALITY OF A LEADER IS REFLECTED IN THE STANDARDS THEY SET FOR THEMSELVES. These are our standards and best practices.
Developed in conjunction with United Way executives, staff and volunteers throughout the country, these standards are designed to enhance the effectiveness of the 1,350 United Way affiliates.
Introduction to the Standards of Excellence - Aspire
Spanning more than 100 pages, the standards provide highly detailed descriptions regarding five key areas of operation:
Community Engagement and Vision - Envision
Working with formal and informal leaders to develop a shared vision of goals for a community, including the identification of priority issues affecting the overall well being of its citizens.
Impact Strategies, Resources & Results - Mobilize
Creating "impact strategies" that address the root causes and barriers of a community's priority issues; mobilizing essential assets such as people, knowledge, relationships, technology and money; effectively implementing impact strategies; and evaluating the effectiveness of impact strategies in fostering continuous improvement.
Relationship Building and Brand Management - Involve
Developing, maintaining and growing relationships with individuals and organizations in order to attract and sustain essential assets.
Organizational Leadership and Governance - Guide
Garnering trust, legitimacy and support of the United Way in local communities through leadership and overall management.
Operations - Deliver
Providing efficient and cost-effective systems, policies and processes that enable the fulfillment of United Way's mission, while ensuring the highest levels of transparency and accountability.